Beacon Strategies was engaged by Wesley Mission Queensland and Gold Coast PHN to co-design a service model that aimed to address situational distress in the Gold Coast community, as part of the region’s broader suicide prevention efforts. Through a structured process of desktop research and engagement with people with lived experience and local system stakeholders, our project team developed an ‘implementation ready’ service model, preparing Wesley Mission Queensland to commence delivery of the service in early 2021.

As part of Foodbank Queensland’s commitment to understanding and improving the experience of member charities, Foodbank Queensland engaged Beacon Strategies to map the ‘current’ member journey, explore the experience from the perspective of members and identify opportunities for further improvement

The recent impact of COVID-19 on specialist outpatient services in Metro North, along with a rapid transformation to virtual care and telehealth models has highlighted an opportunity for a new approach to the delivery of outpatient services across the region. Beacon Strategies has been engaged to lead the design and delivery of the co-design process through a series of remote and innovative sessions.

Beacon Strategies partnered with StandBy to reset their strategic direction in response to changes in StandBy’s external operating environment. Beacon Strategies undertook a tailored strategic planning approach that aligned with StandBy’s organisational values.

Beacon Strategies were engaged by COORDINARE to support inside and out associates australia to co-design the establishment of local Suicide Prevention Outreach Teams (SPOT) in the South Eastern NSW region. The co-design of SPOT was funded by the NSW Ministry of Health as a key component of the statewide Towards Zero Suicides initiatives. Beacon Strategies summarised the co-design process through development of a service model summary document, presenting the final model to Illawarra Shoalhaven LHD at completion of the co-design process.

Key stakeholders in the Logan/Beaudesert region have reported a number of issues and challenges relating to the capacity and accessibility of mental health services for children and youth. Brisbane South PHN have engaged Beacon Strategies to scope a coordinated service response to meet the mental health needs of children and youth in the region.