Service design

CPL required a lead consultant to help them develop an Inclusion Toolkit specifically for Queensland-based tourism and event businesses which would help them improve their inclusivity for people with disabilities. 

To help build out a suite of evidence-based care pathways, Brisbane North PHN engaged five expert-led agencies for selected priority conditions to work alongside Beacon Strategies…

Beacon Strategies worked in partnership with Epilepsy Smart Australia to conduct a National Consumer Journey Mapping project that would help their organisation provide better support to people with epilepsy.

We are supporting Empower Autism to develop a Peer Mentoring Program Risk and Oversight Framework to guide the safe and effective delivery of an innovative mentoring program. Empower is committed to the delivery of high-quality, effective services that improve the health and well-being of autistic people and those who care for them.

Beacon Strategies was engaged by Brisbane North PHN to lead a co-design process to develop a social prescribing service model. The end product was a report and recommended service model that Brisbane North PHN would commission through a pilot project in Caboolture.

While 'care pathway' is a commonly used term, there are many different definitions and types of pathway that exist. We look at what a care pathway is, how to develop one and some case studies.

The term 'service model' can be ambiguous and means different things to different people. It could be a one-page infographic or a 100-page program manual. Let’s walk through the most common ones we see.

This blog is dedicated to developing a co-design project plan that offers a flexible framework for delivering your co-design project. It covers the three main elements necessary for your co-design project.

Beneath a carefully planned and executed co-design session lies a purposeful process designed to achieve specific results. Follow this step-by-step guide to develop your own co-design process.

Explore what co-design looks like in the PHN commissioning context when compared to the service provider context and understand how the Department of Health and Ageing has directed PHNs to use co-design. Plus several co-design toolkits for PHNs.