The recent impact of COVID-19 on specialist outpatient services in Metro North, along with a rapid transformation to virtual care and telehealth models has highlighted an opportunity for a new approach to the delivery of outpatient services across the region. Beacon Strategies has been engaged to lead the design and delivery of the co-design process through a series of remote and innovative sessions.

Beacon Strategies were engaged by COORDINARE to support inside and out associates australia to co-design the establishment of local Suicide Prevention Outreach Teams (SPOT) in the South Eastern NSW region. The co-design of SPOT was funded by the NSW Ministry of Health as a key component of the statewide Towards Zero Suicides initiatives. Beacon Strategies summarised the co-design process through development of a service model summary document, presenting the final model to Illawarra Shoalhaven LHD at completion of the co-design process.

Key stakeholders in the Logan/Beaudesert region have reported a number of issues and challenges relating to the capacity and accessibility of mental health services for children and youth. Brisbane South PHN have engaged Beacon Strategies to scope a coordinated service response to meet the mental health needs of children and youth in the region.

Beacon Strategies in partnership with the Northern Territory PHN led a co-design process to redesign a NTPHN commissioned refugee health service model. In addition to targeted stakeholder engagement, Beacon Strategies identified a series of change management recommendations that aim to support the implementation of the service model.

As part of Brisbane North PHN’s effort to enhance the regional mental health health system, they engaged Beacon Strategies to undertake an engagement process with GPs in Brisbane North to better understand how to support GPs to deliver mental health services in the primary care setting. 

Northern Queensland PHN are partnering with Beacon Strategies to refine the NQPHN’s Suicide Prevention Community Action Plan. In order to do this Beacon Strategies will be collaborating with stakeholders through an extensive engagement process. The engagement findings informed refinement of the action plan, ensuring it aligns with current NQPHN requirements, Black Dog Institute’s Lifespan Model and the evolving primary mental health stepped care environment.