The recent impact of COVID-19 on specialist outpatient services in Metro North, along with a rapid transformation to virtual care and telehealth models has highlighted an opportunity for a new approach to the delivery of outpatient services across the region. Beacon Strategies has been engaged to lead the design and delivery of the co-design process through a series of remote and innovative sessions.

Beacon Strategies partnered with StandBy to reset their strategic direction in response to changes in StandBy’s external operating environment. Beacon Strategies undertook a tailored strategic planning approach that aligned with StandBy’s organisational values.

Beacon Strategies were engaged by COORDINARE to support inside and out associates australia to co-design the establishment of local Suicide Prevention Outreach Teams (SPOT) in the South Eastern NSW region. The co-design of SPOT was funded by the NSW Ministry of Health as a key component of the statewide Towards Zero Suicides initiatives. Beacon Strategies summarised the co-design process through development of a service model summary document, presenting the final model to Illawarra Shoalhaven LHD at completion of the co-design process.

Key stakeholders in the Logan/Beaudesert region have reported a number of issues and challenges relating to the capacity and accessibility of mental health services for children and youth. Brisbane South PHN have engaged Beacon Strategies to scope a coordinated service response to meet the mental health needs of children and youth in the region.

In 2020 Beacon Strategies engaged in a service design project partnering with Ipswich City Council. There was an opportunity to review the utility and performance of the City Heart Cabs program to ensure the program adheres to community needs, achieves the Council’s objectives and uses insights provided by similar models being operated by other local governments.

In July 2020, we closed off a service delivery project with our partners Children’s Health Queensland. Within this project we were engaged to support the transition from the development of a draft Child Protection Capability Framework to the development of contemporary resources. This project page outlines our approach to service design planning and implementation and how our involvement informed statewide implementation practices for the Child Protection Capability Framework.