CPL required a lead consultant to help them develop an Inclusion Toolkit specifically for Queensland-based tourism and event businesses which would help them improve their inclusivity for people with disabilities. 

Beacon Strategies worked in partnership with Epilepsy Smart Australia to conduct a National Consumer Journey Mapping project that would help their organisation provide better support to people with epilepsy.

The Beacon Strategies team has been engaged by Multicultural Communities Council Gold Coast (MCGCC) to deliver an insightful client journey mapping process that allows MCCGC to enhance the effectiveness of their service offering and deliver better outcomes for their clients.