Our blog
We believe in sharing the knowledge and learnings we capture through our work with people and organisations across the health and social services sectors.
Our blog consists of thoughtful and practical content and insight across a range of topic areas that aims to better enable people and organisations to plan, design, implement and evaluate their work.
Strutting Down Bradshaw Boulevard: Navigating the Taxonomy of Needs with Carrie and Jonathan
Today, we're putting the spotlight on two Bradshaws - Carrie, the ever-fashionable protagonist of "Sex and the City," and Jonathan, the British scholar who introduced the Taxonomy of Needs. How do these two relate? Read on to find out…
End-of-year project wrap-up: 2022
Over 2022, we worked alongside Primary Health Networks, Local Health Networks and Not-for-Profits to complete over 37 projects. We would like to express our heartfelt gratitude to every organisation that has granted us the opportunity to collaborate and contribute to their mission. It is the collective efforts and shared dedication that have made our achievements possible.
Developing service models that address the drivers of situational distress
We share some insights drawn from a project we recently undertook in reviewing a PHN-funded situational distress service model — these insights aim to help both commissioning agencies and service provider organisations consider how to design more compassionate service models that address situational distress and contribute to suicide prevention outcomes.
5 Implications for PHNs Following the Evaluation of PHN After Hours Program
As a Primary Health Network that commissions after-hours primary care services, it is important to understand the key findings of the Evaluation of PHN After Hours Program. Here are five implications for PHNs following this evaluation, and suggestions on how they could do it better.
Why an Effective PHN Needs Assessment is Critical to Commissioning Primary Care Services in the After Hours
Conducting an effective needs assessment is critical to commissioning high-quality after-hours primary care services. By conducting a comprehensive needs assessment, PHNs can ensure that patients receive the care they need when they need it most.
Co-Design: The Three Essential Elements for Success
(Quick Read) Co-design is a powerful approach to creating solutions that meet the needs of all stakeholders. In this blog, we'll explore the three essential elements for effective co-design: commitment, capability, and capital.
Why you should undertake client journey mapping
Journey mapping can be used to design or refine your programs and services in order to provide your clients with a better experience, and to help you understand what your client is doing, thinking, and feeling during their ‘journey,’ when using your service. We explain what’s involved in client journey mapping and why you should do it.
New role: Brisbane-based Health Consultant
We have a great role up for grabs in our close-knit team, delivering high-quality consultancy projects primarily in the health sector. We are looking for someone with 5 years of professional experience in a relevant sector environment, such as health consulting, PHNs, local health networks or health service providers.