Market-led approaches to health and social services are considered to be a responsive, innovative and efficient mechanism in meeting the needs of consumers. At Beacon Strategies we were lucky enough to join one of our partner organisations for the journey.

CLIC is a community-based model of support for people who frequently utilise hospital services. It is a time-bound, intensive service model, focused on delivering individualised support within a recovery framework. Now as the service moves into the implementation phase up until June 2019, Beacon Strategies will be working alongside Open Minds as the evaluation partner.

One of our key projects during the second half of 2017 was to support a client in planning their expansion into Queensland. In this article, we describe the steps we undertook, what we found, and how a similar approach can help ensure organisations considering expansion to do so successfully.

With all the media attention on energy policy over the last few months, we take a look at the issue from a social impact perspective. It has been largely left to a few of the larger NGOs to advocate for those who really face the brunt of rising power bills—people and families on low incomes, the long-term unemployed those living with disabilities or chronic health conditions, pensioners, students amongst others.

Do organisations that commission programs, whether it be through grants, tenders or philanthropic donations, fully appreciate the important leadership role they play in the sector? We identify a couple of activities that reflect a more proactive and deliberate approach by funders of social programs to getting the best outcomes and bringing service providers along on the journey.

We’ve been knee-deep in data over the last couple of months supporting the Gold Coast Primary Health Network with their needs assessment process, developing data-informed summaries across a range of population health areas. Here we take a look at a few traps and tips to increase the rigour of your data analysis based on our experience.

Earlier this month, we spent a couple of days in the office of one of our clients meeting with staff to understand and capture the principles that guide the work that they do. The aim of this consultation was to inform a practice framework for the organisation that we had been brought in to develop on their behalf. In this post, we explore what a practice framework is, and how it can add value to an organisation.

We were engaged by Acacia Ridge Community Support Inc (ARCSI) to co-design a service model of community-based antenatal care coordination for the Acacia Ridge and nearby communities. A few weeks ago, we proudly presented the findings of this service design process at a workshop led by ARCSI and attended by a range of interested stakeholders.

Mike Cannon-Brookes, co-founder of software company Atlassian, recently spoke to an audience at TEDxSydney about his fear of being exposed as an imposter. We take a look at the three important leadership lessons for leaders of organisations in the social services or communities sectors.