Development of a regionally tailored cultural competency professional development package: Central Queensland, Wide Bay and Sunshine Coast PHN
Status: Completed September 2019
Client: Central Queensland, Wide Bay and Sunshine Coast PHN (CQWBSCPHN)
Background
Beacon Strategies partnered with CQWBSCPHN to develop a regionally tailored cultural competency professional development package that will improve the cultural competence of the health workforce across each of its sub-regional areas.
Current Aboriginal and Torres Strait Islander cultural competence professional development packages are delivered inconsistently across the region without alignment to accredited training organisations. Additionally, Integrated Team Care service providers are guided by their contracts to deliver cultural competency training within their local region without a consistent and PHN approved training package and with limited support.
The cultural competency professional development package included:
locally specific context tailored to each area
a training package to effectively build the capacity of the health workforce, that is able to be delivered by key CQWBSCPHN staff
alignment and accreditation of relevant training accreditation bodies, such as the Royal Australian College of General Practitioners (RACGP) and the Australian College of Rural and Remote Medicine (ACRRM) to enhance GP recognition and engagement
Approach
A Cultural Competency training commissioning options paper was developed, accounting for context to ensure strategic alignment and avoid market duplication. In order to produce a highly relevant and inclusive options paper, the project team completed a horizon scan and a market scan.
Cultural Competency Workshops were then structured over two days. These workshops determined the requirements of an internally developed and -led workshop series and establish key accountabilities, milestones and expectations that will further inform the project plan. The activities were as follows:
Day 1
The need - strategic alignment, local identification and accreditation language.
The plan - establishment of project group and project management activities.
Day 2
The training package - fundamental principles, key bodies of work and considerations for core content development.
From here, the feedback was collated with subsequent iterations of feedback from CQWBSC PHN staff. Utilising the feedback and previous Options Paper, the initial development of the Cultural Competency Training Package Project Plan was developed.
Outcomes
Three commissioning options were presented as a result of the options paper. Based on these findings and the learning outcomes from the workshop, a project plan was developed and submitted to the PHN.
The plan covered the following sections:
General information
High-level business case justification
Project background
Description
Scope
Project stakeholders
Project timeframe & deliverables
Key project risks
Overall project costs & funding source
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